FAQs

 

Shipping

All orders before 3pm PST ship on the same day. Any orders placed after this cut-off will ship on the next business day.

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USPS Priority generally takes 2-3 business days after shipping. USPS express is 1-2 business day guaranteed. We ship Mon-Saturday and do not ship on US holidays.

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Shipping cut-off times are 2:30 PM Pacific Standard Time. If you place your order before this time it will ship on the same day you ordered. We do not ship on Sundays or holidays.

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This means the shipping label has been generated but not yet scanned by USPS at pick-up.

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Payments & Refunds

You can pay with credit card or e-check.

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Please review our refund policy page and contact us if you are eligible for a refund.

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Please allow 2-3 business days for your refund to reflect on your credit card statement. Contact us if it is after this period and the refund still does not show up.

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